Privacy Policy

Your trust is very important to us. Itaxs ShenZhen Technology Co., Ltd and its affiliated companies (hereinafter also referred to as "we") are well aware of the importance of personal information to you (hereinafter also referred to as " user "). We will take appropriate security protection measures according to the laws to keep your personal information safe and controllable. Before you start using our products/services, please be sure to read and comprehend this policy carefully. In particular, you should focus on reading our terms marked in bold to ensure that you fully understand and agree before you start using it. Once you use or continue to use our products/services, it means that you agree to us processing your relevant information in accordance with this privacy policy. If you have any questions, comments or suggestions about the content of this policy, you can contact us through the contact information provided in this Privacy Policy.

Through this Privacy Policy, you can mainly understand the following contents:

• Definitions and explanations

• How we collect and use your personal information

• How we share, transfer and publicly disclose your personal information

• How we use cookies

• How we store and protect your personal information

• Your rights of personal information and account unsubscribe

• How we handle personal information of minors

• How we update this Privacy Policy

• How to contact us

1. Definition and explanation

1. Itaxs : The "Itaxs" referred to in this policy refers to Itaxs ShenZhen Technology Co.,Ltd. and its affiliates.

2. Personal information: refers to various information recorded electronically or in other ways that can identify the identity of a specific natural person or reflect the activities of a specific natural person alone or in combination with other information, including but not limited to name, date of birth, ID number, personal biometric information, address, communication contact information, communication records and content, accounts&passwords, property information, credit information, whereabouts track, transaction information, etc.

3. Personal sensitive information: refers to personal information that, once leaked, illegally provided or misused, may endanger personal and property safety, easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment, including but not limited to ID number, passport number , personal biometric information, bank account number, property information, whereabouts track, transaction information and other personal information (we will prominently mark relevant provisions involving sensitive personal information in this Privacy Policy) .

2. How we collect and use your personal information

(1) Scenarios where you need to authorize us to collect and use personal information

In order to implement the following basic functions of Itaxs products/services, we will collect and use your following personal information:

1. Help you become our registered user

In order to comply with the real-name authentication requirements of laws, when you become a registered user of Itaxs, you need to provide your mobile phone number, SMS verification code, intended username and password to create an account.

2. Show you service information

In order to identify abnormal account status, understand product suitability, provide you with page display and search results that better suit your needs, and send important message reminders, we may automatically collect your usage information and stored it as network log information during your use of Itaxs products/services, which including:

(1) Device information : We will receive and record your information related to the device used (including device model, operating system version, device settings and device serial number IMEI, IDFA, OAID and other device identifiers, device environment and other software and hardware feature information), device location-related information (including Lbs, GPS location information, sensor information such as WLAN access points, Bluetooth and base stations) based on your specific operations when using the product in order to facilitate device identification, collect and analyze the data so that we can ensure the safety and quality of network access and service operations, and improve anti-cheating capabilities. When you use the navigation function within Itaxs products/services, we will obtain your mobile application list information so that you can choose different navigation applications.

(2) Service log information : When we provide you with products/services, we will automatically collect your detailed usage of our services and save them as service logs, including browsing, search queries, monitoring enterprises, headlines, invoice headers, enterprises Service transaction and after-sales records, service progress, store collections and follows, published information, as well as IP address, browser type, telecom operator, language used, visit date and time.

In order to provide you with customized services and make it easier for you to see personalized information, we will use your service log information to push information that interests you. In order to make it easier for you to see the progress of the service and ensure the security of your account, we will push you order progress notifications, refund progress notifications, account security notifications etc.

In order to let you better understand our products/services, you understand and agree that we will use your contact information to send you notifications, push, introduction, new products/services, inquiries about your service needs or  provide you with commercial information like services,functions or activities you may be interested in. For the above message notification, you can choose whether to turn off the push function on your personal homepage or reply to unsubscribe according to the SMS. You can also contact us directly to unsubscribe.

3. Help you submit and manage orders

(1) When you order VAT services, companies registration services, trademark registration services , enterprise qualification services, compliance consulting and other services on Itaxs, you may need to provide contact information (name, mobile phone number,email etc.) , applicant information, enterprise identity information (business license, legal representative ID card, etc.), address information (for example, when applying for company registration services, etc. ) according to the type of service you choose.

(2) We will generate an order for you to purchase the value-added service through the system. At the same time, the order will contain the service information you ordered, the specific order number, the order creation time, and the amount you paid . We collect this information to help you successfully complete the transactions, ensure your transaction security, query order information, provide customer service and after-sales services, and other purposes clearly informed by us.

(3) We will push the key information of the order to your mobile phone via SMS so that you can keep track of the progress of the order in a timely manner.

(4) If you need a paper invoice, you need to provide the name of your invoicing unit, taxpayer identification number, registration address, registration phone number, basic bank account number and account opening bank information; in addition, in order to mail you the invoice or other documents, you are also required to fill in the recipient's name, delivery address, and recipient's contact number to complete the delivery.

4. Help you complete payment

In order to complete the value-added service order payment, you need to provide a third-party payment platform (Alipay, WeChat Pay) account and select a payment method. We will share your user name, corresponding third-party payment platform account name, order payment related information, and order security, relevant device information and other necessary information required by anti-money laundering laws with third-party payment platforms through the SDK embedded in the application. The aforementioned third-party payment platform will obtain your permission to connect to the network, mobile phone information and obtain the network status and wifi status.

When you use a bank card to pay, the platform will also collect your account opening bank, account number, account name, and mobile phone number to ensure the security of your payment. The platform will transmit the aforementioned information to the corresponding banking institution for verification.

5. Respond to your customer service needs

When you contact us or submit an application for sale or after-sales or dispute resolution, we will need to verify your user identity to protect the security of your account and the system. In order to contact you and help you solve the problem or record the relevant solutions and results as soon as possible, we may save the communication/call records and relevant content between you and us ( including account information, order information, contact information, and your order information and other information provided to prove relevant facts ). If you make inquiries or complaints about a specific order, we will retain your account information and order information.

6. Browsing history function

When you browse our products, we will collect the product information you browse and display it in your browsing history, so that you can view or manage the products you have browsed. You can delete relevant information in your browsing history.

(2) You can choose to authorize us to collect and use personal information.

In order to implement certain additional functions of Itaxs products/services, you may choose to authorize us to collect and use your following information and corresponding device permissions. Your refusal to provide personal information will not affect your use of the basic services of Itaxs products/services.

1. Image acquisition, storage and upload functions

(1) In order to implement the function of uploading pictures, we need to obtain the "Storage-Read External Storage" permission of your device;

(2) In order to implement the function of saving pictures, we need to obtain the "Write to External Storage" permission of your device.

2. Phone permissions

When you use our services, we will obtain your mobile phone identification code to ensure the uniqueness of your device,.

3. Important information push

We will push key order information and other information you agree to push to your mobile phone number through SMS, so that you can keep track of the progress of your order and updates of information you are interested in.

(3) Other rules for collecting and using personal information

If the information you provide contains the personal information of other users, you must ensure that you have obtained legal authorization before providing us. 
If we use the information for other purposes not specified in this Privacy Policy, or if we use the information collected for a specific purpose for other purposes, we will separately seek your authorization and consent.
According to relevant laws, we do not require your authorization or consent to collect and use your personal information under the following circumstances:

(1) Related to the personal information controller's performance of obligations stipulated in laws;

(2) Directly related to national security and national defense security;

(3) Directly related to public security, public health, and major public interests;

(4) Directly related to criminal investigation, prosecution, trial and execution of judgment;

(5) To protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals but it is difficult to obtain the authorization and consent of the individual;

(6) Use personal information disclosed to the public by the subject of personal information within a reasonable scope, unless you explicitly refuse or it will have a significant impact on personal rights and interests;

(7) Necessary to sign and perform a contract according to the requirements of the personal information subject;

(8) Use personal information collected from legally publicly disclosure within a reasonable scope, such as legal news reports, government information disclosure and other channels, unless you explicitly refuse or it will have a significant impact on personal rights and interests;

(9) Necessary to maintain the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;

(10) Other situations stipulated by laws, regulations or regulatory policies.

Please note: information that cannot identify you or be directly linked to you separately or combined with other information is not considered personal information. If we combine such non-personal information with other information to identify a specific natural person, or combine it with personal information, such non-personal information will be treated as personal information during the period of combined use. We will anonymize such information unless authorized by you or required by laws and regulations. 

3. How we share, transfer and publicly disclose your personal information

(1) Sharing

We will not share your personal information with any company, organization or individual outside of Itaxs, except in the following circumstances:

(1) We may share your personal information externally in accordance with laws and regulations, litigation, dispute resolution needs, or as required by administrative and judicial authorities in accordance with the law, but such sharing will be to controlled to minimal.

(2) With your explicit consent, we will share your personal information with third parties with your consent.

(3) When you purchase goods or services through Itaxs, we will share the necessary transaction-related information in your order information with the provider of relevant goods or services based on your choice to realize your transaction and after-sales service needs.

(4) When you use Itaxs products/services, some of our functions/services may require the use of SDK or other similar applications provided by authorized partners to assist in completion, or we need some certain services of the SDK or other similar applications of authorized partners. We will only share your information for the legal, legitimate, necessary, specific and clear purposes stated in this Privacy Policy. Authorized partners can only access the information they need to perform their duties, and we will require them not to use this information for any other purpose through agreements.

For a specific list of our authorized partner SDKs, please check the "Third-Party SDK Directory".

The aforementioned SDK providers' collection and processing of information comply with their own privacy policies. But we will also review the partner's business access qualifications and require them to be legal, compliant and secure. We will implement a complete mechanism with them to protect your personal information from unauthorized access, use or disclosure. When you click to agree to this privacy policy, you are deemed to authorize our partners to obtain and process your permissions and information in accordance with the aforementioned provisions.

We will do our best to ensure the security of your personal information and strictly require third parties to keep your personal information confidential. When our cooperation with the third party has ended or the purpose of the information shared with the third party has been achieved, we will stop providing your personal information to the third party in a timely manner and request them to delete it.

(2) Transfer

We will not transfer your personal information to any third party without your prior explicit consent. If any user engages in the above activities, once discovered, we will immediately terminate the service agreement with the user and pursue legal liability.

Exceptions:

(1) After obtaining your explicit consent or based on your active choice, we may transfer your personal information to other parties;

(2) In the event of a merger, acquisition, or bankruptcy liquidation of Itaxs,  or other situations involving mergers, acquisitions, or bankruptcy liquidation, if the transfer of personal information is involved, we will inform you of the name and contact information of the recipient, and request the new companies and organizations that hold your personal information continue to be bound by this privacy policy. Otherwise we will require the new companies, organizations and individuals to seek your authorization and consent again.

(3) Public disclosure

Itaxs attaches great importance to the security and protection of personal information. We will only publicly disclose your personal information under the following circumstances and under the premise of adopting security protection measures that comply with industry standards:

(1) We may disclose your personal information after obtaining your explicit consent or based on your active choice.

(2) When it is necessary to provide your personal information in accordance with the requirements of laws and regulations, mandatory administrative enforcement or judicial requirements, we may publicly disclose your personal information based on the required type of personal information and disclosure method. Subject to complying with laws and regulations, when we receive the above request to disclose information, we will require the issuance of corresponding legal documents, such as a subpoena or a letter of investigation.

(4) Exceptions to obtaining prior authorization and consent when sharing, transferring, or publicly disclosing personal information

In the following circumstances, sharing, transferring, and publicly disclosing your personal information does not require your prior authorization and consent:

(1) Relevant to the personal information controller's performance of obligations stipulated in laws and regulations;

(2) Directly related to national security and national defense security;

(3) Directly related to public security, public health, and major public interests;

(4) Directly related to criminal investigation, prosecution, trial and judgment execution;

(5) To protect your or other individuals' life, property and other major legitimate rights and interests but it is difficult to obtain your consent;

(6) Personal information that you disclose to the public on your own;

(7) Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.

In accordance with legal provisions, if de-identified personal information is shared, transferred, or publicly disclosed, and the data recipient is unable to recover and re-identify the subject of the personal information, we will process such data without further notification to you and without obtaining permission. Your consent.

4. How we use cookies

(1) In order to ensure the normal operation of the website and provide you with a more convenient access experience and more thoughtful personalized services, we will store a small data file named Cookie on your computer or mobile device, which usually contains an identifier, website name and some numbers and characters. Cookies will recall your information when you subsequently visit our website to simplify repeated login steps, help us remember your device and service preferences, etc. The cookies sent to you by each website are unique and can only be read by the web server that sent you the cookies.

(2) When your browser or browser add-on services allow it, you can refuse to accept cookies by modifying your browser settings. However, if you choose to refuse to accept cookies, in some cases, it may affect your safe access to our website, and it may be possible to change your user settings every time you visit our website.

5. How we store and protect your personal information

(1) Storage of personal information

1. Storage area : Unless expressly provided by laws and regulations, your personal information will be stored within the territory of the People's Republic of China.

2. Storage period : Unless in accordance with laws, regulations or mutual agreement, we will only retain your relevant personal information for the shortest time necessary to achieve the purpose. When you actively cancel your account, we will delete or anonymize your personal information as soon as possible in accordance with the requirements of laws and regulations.

3. Termination of operations : In the event of termination of operations, we will notify you at least three months in advance and delete or anonymize your personal information more than six months after the termination of operations.

(2) Protection of personal information

We have adopted industry-standard security measures to protect your personal information from unauthorized access, public disclosure, use, modification, damage and loss. We will strive to take all reasonable and feasible measures to protect your personal information, including but not limited to:

(1) We have a clear division of powers and a well-established access control mechanism to limit the staff who have access to personal information to the minimum necessary scope.

(2) We also use encryption technology to improve the security of personal information. For personal sensitive information, we will always transmit it through https encryption protocol, and your passwords and passwords will be additionally encrypted when stored.

(3) The Internet environment is not 100% safe. We strongly recommend that you use safe methods and complex passwords to help us ensure the security of your account. If you find that your personal information has been leaked, especially your account or password, please contact us immediately according to the contact information provided in this policy so that we can take appropriate measures . We will try our best to ensure or guarantee the security of any information you send us, but if our physical, technical or management protection facilities are breached, resulting in unauthorized access, public disclosure, tampering or destruction of information, we will promptly initiate Contingency plans and taking reasonable relief measures to minimize the impact on your personal information and other rights and interests.

(4) After an unfortunate personal information security incident occurs, we will inform you of the following in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the handling measures we have taken or will take, and the measures you can take to prevent and control your own information. Recommendations for reducing risks, remedial measures for you, and more. We will notify you of event-related information by email, letter, phone call, push notification, etc. When it is difficult to notify the personal information subjects one by one, we will issue announcements in a reasonable and effective manner. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.

6. Your personal information rights and account unsubscribe

In accordance with relevant laws and regulations, we guarantee that you have the following rights with respect to your own personal information. You can apply to us according to the contact information stated in this Privacy Policy:

(1) Access your personal information

(2) Correct your personal information

(3) Delete your personal information

In the following circumstances, you can apply to us to delete your personal information according to the contact information stated in this Privacy Policy.

(1) If our processing of personal information violates laws and regulations;

(2) If we collect and use your personal information without your consent;

(3) If our processing of personal information violates our agreement with you;

(4) If you no longer use our products or services, or you cancel your account in accordance with the methods stated in this Privacy Policy;

(5) If we no longer provide products or services to you.

When you or we assist you in deleting relevant information, we may not be able to immediately delete the corresponding information from the backup system due to applicable legal and security technology restrictions. We will securely store your personal information and restrict any further process to it until the backup can be purged or anonymized.

(4) You have the right to change the scope of your authorization and consent

If you wish to withdraw your authorization for us to collect and process your device permissions (including: location, camera, microphone, etc.), you can withdraw the continued authorization of this permission at any time by contacting customer service after authorization. If you wish to change or withdraw other personal information that you authorized us to collect and process, you can contact the customer service of Itax. When you withdraw your consent, we will no longer process the corresponding personal information, and we will no longer be able to provide you with the specific functions and/or services corresponding to the withdrawal of authorization. However, your decision to withdraw your consent shall not affect the previous processing of personal information based on your authorization.

(5) You have the right to cancel your account

Please be aware that your behavior of canceling your account will result in the Itaxs series products, including but not limited to the Itaxs web version, mini programs, etc., being unable to continue to provide services to you, and you will not be able to continue to use the account.

After you voluntarily cancel your account, we will stop providing services to you and delete or anonymize your personal information in strict accordance with the requirements of laws and regulations.

Please note that when you contact us for account cancellation, in order to ensure security, we may need you to provide corresponding information to prove your identity and the legitimacy of your request. We will respond to your request within 15 days after receiving your feedback and verifying your identity. In principle, we do not charge fees for your reasonable requests, but for repeated requests that exceed reasonable limits, we will charge a certain cost depending on the situation. We may reject requests that are unreasonably repetitive, require excessive technical means (for example, require the development of new systems or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or are highly impractical.

(6) Rights to process personal information of deceased persons

When a natural person dies, his or her close relatives may contact the platform to exercise the above-mentioned rights to view, copy, correct, delete, cancel, etc. the relevant personal information of the deceased for their own legitimate and legitimate interests, unless the deceased has other arrangements before his or her lifetime. Please note that in order to protect the security of your account, before you exercise relevant rights, we may need you to provide relevant materials to prove that the natural person has died and that you are a close relative of the deceased.

7. How we process personal information of minors

Our website and services are mainly for adults. In e-commerce activities, we presume that you have the appropriate civil capacity.

If you are a minor under the age of 14, we recommend that you ask your parents or other guardians to read this Privacy Policy carefully, and use our services or provide us with information with the consent of your parents or other guardians.

If you are a parent or other guardian of a minor, please contact us promptly if you find that we have collected the minor's personal information without permission, and we will delete the relevant information as soon as possible.

For the collection of personal information of minors through the use of our products or services with the consent of parents or other guardians, we will only use, share, and share personal information,transfer or disclose this information when permitted by laws and regulations, with the explicit consent of parents or guardians, or when necessary to protect minors.

 8. How to update this Privacy Policy

In order to bring you a better service experience, we may add new service functions or optimize original functions from time to time. Therefore, we may collect and use new personal information or change the purpose or method of using personal information. The Privacy Policy may also be changed from time to time in accordance with the latest regulatory policies. When the aforementioned changes occur, we will update the Privacy Policy and notify you in a conspicuous manner, and we will collect and use your personal information with your express consent.

We will not reduce your rights under this Privacy Policy without your explicit consent. We will remind you of updates to relevant content by issuing updated versions on our website, mobile terminals or other means. We also ask you to visit us to keep up to date with the latest privacy policy. Under the above circumstances, if you continue to use our services, you agree to accept the revised policy and be bound by it.

9. How to contact us

You can contact us through the contact information and online customer service provided on the Itaxs website (https://www.itaxs.com/) or wechat mini program. We will respond within 15 working days after receiving your request. .

(1) If you have any questions, comments or suggestions about the content of this "Privacy Policy", you can contact us through Itaxs customer service;

(2) If you find that your personal information may have been leaked, you can make a complaint and report through the customer service of Itaxs. The contact information is support@itaxs.com;

(3) If you need to modify or delete some of your personal information, or have other personal information-related needs, you can report it to us through Itaxs customer service.

Third-party SDK directory

In order to ensure the implementation of Itaxs related functions and the stable operation of applications, we may access software development kits (SDKs) and other similar programs provided by third parties to achieve related purposes. We will conduct strict security monitoring on the software tool development kit (SDK) and other similar programs used by our partners to obtain information to ensure the security of your information. You can view the data use and protection rules of third parties through the links below.